Humanitarian Monitoring & Evaluation System
Overview
This case study examines Muzun for Humanitarian & Development’s (MHD) comprehensive monitoring system for humanitarian operations, combining a field progress dashboard with structured evaluation methodology.
Requirements
Aram's Solutions
Track field progress across multiple administrative levels
Implemented a Power BI dashboard showing 49 submitted vs. 209 remaining assessments across 30 communities and 258 IDP sites
Ensure comprehensive evaluation methodology
Developed mixed-methods approach using Key Informant Interviews (KIIs), Focus Group Discussions (FGDs), and Beneficiary Surveys
Monitor beneficiary selection and distribution
Created structured KII protocols to verify beneficiary selection criteria (BSC) implementation and distribution procedures
Results
The integrated monitoring system significantly improved MHD’s humanitarian operations by combining real-time field progress tracking with structured evaluation methodology. This dual approach ensured both operational efficiency and program quality, while identifying gaps in coverage and verifying that beneficiary selection criteria were properly implemented. The system revealed some eligible beneficiaries missed assistance due to arriving after assessments, providing actionable insights for future operations.
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